top of page
Club24_logo-Main_DRK-BLUE.jpg
PHASE 1: Week 1

During phase 1 you will learn the basics of becoming a Club 24 team member.  During this time, our goal is to help you to understand why we do what we do, and help you to get comfortable working behind the front desk.

Schedule
Day 1: 
Our Why, Our Core 4, Employee Expectations, Cleaning Basics, Harassment Training
Day 2 & 3:
Working at the Front Desk, Member Guests & Prospects
Day 4:
Membership Cancelations, Shake Bar, Incidents & Accidents, AED training
Day 5:
Phase 1 Recap and Testing

Welcome to the Club 24 Personal Training Team

You are joining a team with one clear purpose: help people achieve real, lasting results. At Club 24, personal training is more than leading workouts. Our trainers build relationships, create accountability, coach safely, and help clients become stronger, healthier, and more confident. This onboarding program will teach you the Club 24 personal training system, including: How we welcome and evaluate new clients How we deliver effective 30-minute training sessions How we design safe, progressive programs How we communicate, motivate, and build trust How we retain clients by delivering outstanding service How we work together as one team You are not expected to know everything on your first day. You are expected to be prepared, coachable, professional, and committed to improving. Take your time with each section, complete every assignment, and ask questions when something is unclear. The standards taught here protect our clients, strengthen our team, and create the consistent experience Club 24 members deserve. Coach with purpose. Create results. Make every session count.

bottom of page